Pay My Bill

Pay Your Bill Online

WAYS YOU CAN PAY YOUR WATER BILL:

Questions? Call: (724) 226-2500 ext. 1

WHEN PAYING BILLS that are NOT PAST DUE by mail, allow for 10 days processing:

Harrison Township Water Authority
PO Box 534009
Pittsburgh, PA 15253

WHEN PAYING BILLS LATE OR DUE SOON, choose one of the following 3 options:

1) By Mail:
Harrison Township Water Authority
11 Acee Drive
Natrona Heights, PA 15065-9700

2) Website Credit Card Payments:
Service fee applies. You must have your water account number and billing zip code. Pay your bill online.

First time using Citizen Action Center? Create a new online profile to access the portal.

3) Pay in person at our local bank branch:
First National Bank
1713 Union Avenue
Natrona Heights, PA 15065

Please call our office at (724) 226-2500 ext. 1 if you would like to set up Auto Debit payment for your water bills.

2026 Rate Increase Notice — Text Version

This is a readable text version of the original 2026 rate increase letter (PDF).

Notice to Harrison Township Water Authority Customers

Dear Customer:

Since its formation in 1987 the Harrison Township Water Authority has endeavored to provide a dependable supply of quality water to the citizens of Harrison Township at the lowest cost possible. In order to maintain a dependable water supply we continue to make improvements that benefit all of our customers. These improvements sometimes require rate structure adjustments. Such is the case this year. In order to balance the budget for 2026, the Harrison Township Water Authority Board has enacted a ten percent (10%) rate increase effective with customer bills received beginning January 1, 2026. The increase in the water conveyance rate is the first enacted by the Authority since 2022.

Why is an increase needed? In brief:

  • General economic conditions have led to an increasing cost of treatment chemicals to be used by the Authority in water treatment operations along with the increase to the costs for healthcare, fuels, power, parts and equipment over the last few years.

  • The cost of operating the system continues to increase each year even though sales continue to decline.

  • All levels of government continue to impose additional and more stringent regulations on all water suppliers, HTWA included. These regulations result in increased compliance costs, without sufficient financial assistance provided by higher levels of government to offset these costs.

  • To fund ongoing capital improvement projects required due to an aging water system.

The Authority continues its efforts to improve the water system. We have completed extensive water main replacement projects in various areas of the Township in efforts to improve water quality and installed updated telemetry and customer metering equipment allowing us to monitor our system more effectively. Again, this year we have received Certificates of Achievement from the Pennsylvania Department of Environmental Protection and the Partnership for Safe Water for meeting or exceeding recognized water quality standards.

What has the Authority done to avoid an increase?

The Authority has continuously and successfully sought to obtain Federal and State grants and low interest PennVEST loans. Authority staffing levels have been held at or below 1987 levels. We have endeavored to perform more projects using our own staff, instead of outside contractors, resulting in significant savings.

How will the rate increase affect customers?

Effective January 1, 2026 a minimum bill of $58.08, which represents approximately 25% of our customers, will increase to $63.90 per quarter or by an additional $1.94 per month. For a typical family using 15,000 gallons of water, charges will increase in the amount of $2.72 per month. Actually, a very small price to pay in return for a plentiful supply of high-quality water from a well-maintained system.

We trust our customers will understand the need for this increase if we are to be able to continue to provide adequate water service and clean quality water to the residents of Harrison Township.

Sincerely,
HARRISON TOWNSHIP WATER AUTHORITY
Nicholas L. Colledge
General Manager